I added a channel, but the feed is empty
I added a channel, but the feed is empty
A new channel can take about 10 minutes to complete its first discovery pass.
Monitor YT only discovers public long-form uploads, and events are created from
recorded activity rather than backfilled from all of YouTube.Confirm that the channel appears under Channels, wait a few minutes, then
use Refresh feed.
A Short, livestream, or members-only upload is missing
A Short, livestream, or members-only upload is missing
New upload discovery uses YouTube’s public long-form channel feed. Shorts,
livestreams, private videos, and members-only uploads are excluded.
A title or thumbnail changed before Monitor YT showed it
A title or thumbnail changed before Monitor YT showed it
Events are periodic public observations, not webhook notifications from
YouTube. The delay depends on video age, the data surface, and whether YouTube
returned usable data. See Detection and data freshness.
The video chart is locked or has too few points
The video chart is locked or has too few points
Growth charts require Pro. A new video also needs at least two usable public
samples before Monitor YT can draw a trend line. The chart fills in as scheduled
collection continues.
Refresh video failed
Refresh video failed
YouTube may have made the video private or unavailable, or a public fetch may
have failed temporarily. Wait and try again. Repeated manual requests can also
be rate limited.
My API key returns 401
My API key returns 401
Check that the header is exactly
Authorization: Bearer myt_…. A missing,
malformed, revoked, or regenerated key returns 401 unauthorized.My API key returns 403
My API key returns 403
A valid key on a Free account returns
403 upgrade_required. Upgrade the
account under Billing before calling authenticated endpoints.I cannot delete my account
I cannot delete my account
Active Pro subscriptions must be canceled from Billing first. After Stripe has
processed the cancellation and the account is Free, return to Settings.